ABOUT US

Distinctive Outdoor Living

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Novella Outdoors offers signature sheds, essential services, outdoor experiences
and curated outdoor items, all of which together define:
Distinctive Outdoor Living.

Providing Service Accross North America.

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1.604.876.0339
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Novell Design Build
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COVID-19 may be over, but we still want to be safe

Novella Outdoors is committed to caring for the health and safety of our community. We aim to provide a safe and accessible means to exceptional outdoor living, even post-pandemic.

What safety measures are in place within your company?

Novella Outdoors continues to follow the directives of heath and safety authorities to prevent, eliminate and protect against the COVID-19 novel virus. This includes maintaining minimum social distance in our workplaces, minimizing contact between high-touch surfaces, and streamlining systems for efficiency. This includes shifting our operations digitally, where possible, and remaining flexible in the light of unprecedented circumstances. To learn more, please don't hesitate to contact our team members.

How can we maintain social distancing during our consultation and installation of our Signature Sheds and other services?

Consultations can be conducted digitally. If a site visit is necessary to determine the scope of work for a Signature Shed or other feature, social distancing measures will be followed as well as the wearing of masks and regular sanitation practices. Our Signature Sheds are partially pre-fabricated and are designed to be installed in your backyard by a single team member. If the required site conditions are met, our team member will not require access to your home, nor any extended contact with yourselves during the installation. To learn more, please don't hesitate to contact our team members.

What should we expect for our curb-side deliveries of online orders?

We've worked hard to create a shopping experience that keeps you knowledgeable and able to customize to your preference. Our team members have source Marketplace items from trusted vendors, and take extra care in preparing them for your home.  

We offer curb-side delivery to your home, but do not include the installation or staging of any large items into your home or backyard. Every item is thoroughly disinfected by our team, and packaged with upmost responsibility. We do, however, recommend practicing safe distancing and disinfection methods to reduce the chance of any transmissions beyond our control. To learn more, please don't hesitate to contact our team members.

Any other questions for our team?

Please contact us with any concerns or clarifications of our process. We'd love to hear from you.